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Last updated: May 9, 2026
These Terms of Service (“Terms”) constitute a binding legal agreement between the Client (“you”, “your”) and Kairos Intelligence (“we”, “us”, “our”). By accessing kairosintel.co, requesting a sample report, booking a discovery call, or entering a subscription, you agree to be bound by these Terms. If you are acting on behalf of a company or other legal entity, you confirm that you have authority to bind that entity to these Terms. If you do not agree, do not use the service.
Kairos Intelligence provides buyer signal intelligence reports (“Reports” or “SIRs”) identifying enterprise companies that may be in an active buying cycle based on publicly observable signals. Reports include:
Reports are produced using proprietary research methodology, open-source intelligence (OSINT), and commercially available signals. They are delivered as structured documents intended for internal sales use. The precise scope — including number of targets, delivery cadence, and feature set — is defined by the subscription tier selected.
This service is available to:
This service is not offered to consumers acting in a personal, household, or non-commercial capacity. By subscribing or engaging with our service, you confirm that you are doing so for a commercial purpose on behalf of a business.
Fees are as stated in the Order Form or pricing page at the time of engagement. All amounts are quoted in USD unless otherwise agreed in writing. Fees are exclusive of applicable taxes (including VAT, GST, or sales tax), which are the client's sole responsibility.
Payment is due in advance of each subscription period. For the Proof Run, payment is due in full before research commences. Invoices unpaid after 14 days of the due date may result in suspension of service and access without further notice.
Monthly subscriptions may be cancelled with 14 days' written notice before the next renewal date. Cancellation takes effect at the end of the current billing period. No refunds or credits are issued for unused days within a paid period except at our sole and absolute discretion.
All sales are final once research has commenced. If we fail to deliver a Report due to our own failure (and not due to incomplete or inaccurate ICP input provided by the client), we will, at our discretion, either re-perform the deliverable or issue a prorated credit against a future engagement.
We will provide at least 30 days' written notice before any price change takes effect for existing subscribers. Continued use of the service after the effective date constitutes acceptance of the revised pricing.
Reports are typically delivered within 48 hours of ICP confirmation. Delivery timelines are estimates and may be affected by ICP complexity, signal availability, third-party data access, or events outside our reasonable control.
Report quality depends substantially on the accuracy, completeness, and currency of the ICP criteria provided by the client. The client is responsible for providing accurate, complete, and up-to-date ICP information. We accept no liability for diminished output quality resulting from incomplete or inaccurate ICP input.
Reports are licensed for the client's internal business development and sales purposes only. Reports may be shared with the client's own sales team and leadership. Reports must not be shared with, resold to, or sublicensed to any third party without our prior written consent.
You acknowledge and agree that:
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KAIROS INTELLIGENCE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.
Client ICP criteria, target account lists, and proprietary business information shared with us are treated as strictly confidential. We will not disclose such information to third parties or to other clients without your prior written consent. We implement reasonable technical and organisational controls to protect client confidential information.
The client agrees to keep our research methodology, pricing, internal processes, system design, and any non-public information confidential. The client must not disclose such information to competitors or use it to replicate, reverse-engineer, or build a competing service.
We may use anonymised, aggregated, non-identifying data derived from service delivery to improve our research methodology and signal detection capabilities. No individual client data, ICP details, or target company information will be identifiable in such outputs.
All website content, branding, research methodology, research frameworks, report templates, software, algorithms, and processes belong exclusively to Kairos Intelligence. Nothing in these Terms transfers or conveys ownership of any of our intellectual property rights to the client.
Upon receipt of full payment, the client receives a non-exclusive, non-transferable, royalty-free licence to use the delivered Report solely for internal business development purposes as described in Section 5.3. This licence does not include the right to modify, resell, or sublicence the Report or any part of it.
The client retains all intellectual property rights in the ICP information provided. The client grants Kairos Intelligence a limited, non-exclusive licence to use that information solely to perform the agreed research and deliver the contracted Reports.
You must not use the service or Reports to:
Breach of this section may result in immediate termination of your subscription without refund and may expose you to legal liability.
KAIROS INTELLIGENCE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited under applicable law.
The client agrees to indemnify, defend, and hold harmless Kairos Intelligence and its contractors and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or relating to:
These Terms apply from the date of first access to the service and continue for as long as any subscription or engagement remains active.
The client may terminate by providing 14 days' written notice before the next renewal date. No refund will be issued for the current billing period.
We may suspend or terminate service with immediate effect if:
The licence to receive future Reports ceases upon termination. Reports already delivered and fully paid for retain their licence under Section 8.2. Sections 6, 7, 8, 10, 11, and 14 survive termination and remain in full force.
These Terms are governed by the laws of India, without regard to its conflict of law provisions.
Before initiating formal proceedings, the parties will attempt to resolve any dispute through good-faith written correspondence to hello@kairosintel.co. The parties will have 30 days from the date of the initial written notice to resolve the matter informally.
If informal resolution fails, any dispute arising out of or in connection with these Terms shall be finally resolved by arbitration under the Arbitration and Conciliation Act 1996 (India). The seat of arbitration shall be Bengaluru, India. Proceedings shall be conducted in English. The arbitral tribunal shall consist of a sole arbitrator agreed upon by the parties, or appointed in accordance with the Act in the absence of agreement. Either party retains the right to seek urgent injunctive or equitable relief from a court of competent jurisdiction.
These Terms, together with any Order Form, Subscription Agreement, or Data Processing Agreement entered into between the parties, constitute the entire agreement and supersede all prior negotiations, representations, and understandings relating to the subject matter.
We will provide 30 days' written notice for material changes to these Terms. Material changes will not take effect for existing active subscriptions until the next renewal date. Continued use of the service after the effective date constitutes acceptance.
If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable. All remaining provisions continue in full force and effect.
Failure to enforce any provision on any occasion does not constitute a waiver of that or any other provision.
The client may not assign or transfer any rights or obligations under these Terms without our prior written consent. Kairos Intelligence may assign these Terms to an affiliate, successor entity, or acquirer without restriction.
Notices must be in writing and delivered via email to hello@kairosintel.co. Notices are deemed received when sent to a confirmed email address on record.
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, or agency relationship between the parties.
For questions about these Terms or to send a formal notice: